Customer Service Skills For The New Franchisee

Do you have a list of items for your auto when it gets cold? Brush and scraper? Check. Deicer tank full? Check. Tire tread adequate and air pressure correct? Check. Extra gloves, hat and scarves? Check. That’s all good but did you know that your windshield is at risk in cold weather? “Wind Shields can…

Since 1980, Entrepreneur Magazine has been publishing a list of the top businesses in franchising, celebrating the best in the franchise world by collecting data submitted in questionnaire form by the franshisor, along with the current Franchise Disclosure Document (FDD). This year, NOVUS Glass was ranked 120 out of over 1,000 submissions. The franchise industry…

Females interested in business ownership through franchising shouldn’t limit their selection to typical “female-centric” industries like child care and window blinds. Women have proven to be successful in any franchise industry they tackle, including quick service restaurants, finance, and automotive opportunities. NOVUS Glass, a franchise business serving communities with auto glass repair and replacement, has…

Amid the joy of twinkling lights, familiar songs, and piles of glittering gifts of the season, many people also experience an underlying feeling of guilt, followed by the desire to give generously to others. Both Thanksgiving and Christmas are popular times of the year for people to be charitable because these two holidays pull at…

NOVUS Glass has a simple formula for success. They believe in providing a high-quality product to customers, and a high level of support to their franchisees. NOVUS, Latin for “new” or “innovative,” began franchising in 1985 and has been the industry’s leader in research & development. So, whether a windshield needs repair or replacement, NOVUS…

Is there a communication gap between what recruiters and hiring managers are looking for and what our military veterans have to offer? According to a recent article by Monster.com, titled What Top Companies Do to Attract and Hire Veterans, the answer is yes, and this miscommunication can lead to companies missing out on an incredible…

If you want to own your own business, you are probably considering a franchise. There are thousands of franchise businesses in many different categories and prices. Some cost thousands and others will run you hundreds of thousands of dollars. There are franchises that have been around a long time with hundreds of franchisees and others…

If you are a veteran, you may find yourself conflicted when returning to civilian life. You have all of this experience, but it doesn’t seem to apply to jobs you’d like to do. But there is a place where the training and experience of a military veteran does fit: franchising. Franchising is a continuing business…

St. Paul, MN – There are so many franchise businesses available that a potential franchise owner may be overwhelmed trying to decide on just the right one. You may be drawn to the latest, greatest flavor of the day … but how long before it becomes old news? If you aren’t willing to take on…

Imagine you’re are driving down the street and you see a long line of cars queueing at a popular coffee drive-through window. What’s your first thought? Well, your first thought may be to get in that line for a delicious beverage to start the day. However, your second thought may be, “I should own a…