Customer Service Skills For The New Franchisee

Setting your own schedule. Being a pillar of the community with a strong reputation and a solid customer base. The cold, hard cash. The lifestyle of a business owner is attractive, but it’s important to think about how you will get to that lifestyle—it doesn’t happen on day one. If you’re thinking about launching your…

Curious about starting a franchise? Do you have an entrepreneurial drive, but want a little more stability than an independent startup can offer? Wondering if you can transfer your career skills into a franchise opportunity? You likely already have the skills you need! Franchising affords you the freedom of an independent startup while minimizing risk…

If you’re a franchisee or entrepreneur, you know that retention is more cost effective than recruitment. Hiring and training new team members takes time and cuts into your bottom line, not to mention the separation costs involved. In a competitive marketplace, your business needs to attract the best talent--and keep it. What are some low-…

Social media has become ubiquitous for sharing not only personal information, but also for promoting and advertising businesses. If a business does not have a strong social media presence, it puts itself at a disadvantage. According to eMarketer.com, Americans spend more than three and a half hours on their mobile devices each day, and much…

An auto glass business startup is an appealing idea to many people with entrepreneurial ambitions. You get to be your own boss and, because of the necessity of automobiles, starting up a windshield replacement business tends to be a much more secure and safe venture than some more speculative businesses. But as with any business,…

The auto glass repair and replacement business is a strong industry with many advantages. Auto glass businesses have a wide base of potential customers, a favorable economic forecast, and lots of flexibility in market entry. This is not to say that starting an auto glass business is an automatic guarantee of success. As with any…

Starting an auto glass business is a great way to start your path toward a rewarding career, both financially and in providing quality service to your community. But starting an auto glass business takes hard work and strategy. There are some things you need to know about the auto glass business before diving right in.…

Glass franchises present excellent opportunities to establish a rewarding career in which you get to be your own boss. This allows you to reap more of the rewards of your business’s success than you could as an employee. But it also makes you responsible for more, so the stakes are higher. You want to make…

St. Paul, MN - May 23, 2019— NOVUS Glass, the innovator of windshield repair, is excited to announce the addition of new franchisees, Anthony and Nick Carratu. The Carratus have just opened a NOVUS Glass Franchise in Greensboro, North Carolina, known as NOVUS Glass of the Triad. From left to right: Nick and Anthony Carratu,…

St. Paul, MN–May 31st, 2019— NOVUS Glass, the innovator of windshield repair, is excited to announce the addition of new franchisees, Paige and Trey Solms. Opening the first NOVUS Glass location in the Daytona area, the Solms will service Volusia, Flagler and the City of Palm Coast. From left to right Ted Andersen, VP of…