Customer Service Skills For The New Franchisee

There are, according to a 2018 survey, 19.2 million veterans, accounting for about 8 percent of the U.S. population. According to the Bureau of Labor Statistics, “The unemployment rate for veterans who served on active duty in the U.S. Armed Forces at any time since September 2001--a group referred to as Gulf War-era II veterans--declined…

Your computer has a refresh button and your microwave came equipped with a reset button. Wouldn’t it be nice if your career could be renewed, reset and refreshed just as easily? At NOVUS Glass, we believe in turning your previous experience and innate strengths into a new and exciting career – business ownership! The good…

Are you looking for a real challenge? Then how about starting your own business? Sounds exciting, right? First you need to come up with a concept, create your brand, find a location, build your space, purchase the fixtures, find a supplier for your products, create a business plan, hire a marketing firm to advertise, plan…

Do you have a list of items for your auto when it gets cold? Brush and scraper? Check. Deicer tank full? Check. Tire tread adequate and air pressure correct? Check. Extra gloves, hat and scarves? Check. That’s all good but did you know that your windshield is at risk in cold weather? “Wind Shields can…

Since 1980, Entrepreneur Magazine has been publishing a list of the top businesses in franchising, celebrating the best in the franchise world by collecting data submitted in questionnaire form by the franshisor, along with the current Franchise Disclosure Document (FDD). This year, NOVUS Glass was ranked 120 out of over 1,000 submissions. The franchise industry…

Females interested in business ownership through franchising shouldn’t limit their selection to typical “female-centric” industries like child care and window blinds. Women have proven to be successful in any franchise industry they tackle, including quick service restaurants, finance, and automotive opportunities. NOVUS Glass, a franchise business serving communities with auto glass repair and replacement, has…

Amid the joy of twinkling lights, familiar songs, and piles of glittering gifts of the season, many people also experience an underlying feeling of guilt, followed by the desire to give generously to others. Both Thanksgiving and Christmas are popular times of the year for people to be charitable because these two holidays pull at…

NOVUS Glass has a simple formula for success. They believe in providing a high-quality product to customers, and a high level of support to their franchisees. NOVUS, Latin for “new” or “innovative,” began franchising in 1985 and has been the industry’s leader in research & development. So, whether a windshield needs repair or replacement, NOVUS…

Is there a communication gap between what recruiters and hiring managers are looking for and what our military veterans have to offer? According to a recent article by Monster.com, titled What Top Companies Do to Attract and Hire Veterans, the answer is yes, and this miscommunication can lead to companies missing out on an incredible…

If you want to own your own business, you are probably considering a franchise. There are thousands of franchise businesses in many different categories and prices. Some cost thousands and others will run you hundreds of thousands of dollars. There are franchises that have been around a long time with hundreds of franchisees and others…