Customer Service Skills For The New Franchisee

NOVUS is pleased to announce a partnership between NOVUS of the Beltway and Baltimore County, MD. A contract has been awarded, making NOVUS Glass the exclusive auto glass provider for the city's fleet—including police, fire, and other public vehicles. This contract has an estimated value of over $200,000 over four years. NOVUS National Sales Manager…

NOVUS is delighted to announce a partnership between NOVUS and national car and truck rental company, USAVE. U-SAVE has been providing car rental discounts to businesses, individuals and families with fast, friendly, economical service for more than 30 years. “This new partnership with U-SAVE is a tremendous opportunity for the NOVUS system. With over 200…

NOVUS franchisees are relied upon community business owners. When local consumers and businesses have questions about auto glass, and the increasing technological complexity of auto glass replacement, they turn to their local NOVUS auto glass expert. Recently, Drive Radio of Golden, Colorado took advantage of over 45 years of auto glass experience by inviting two…

Groupe Véronneau is the first franchise strategic partner to open locations with all three Fix Network brands under one roof: Fix Auto, NOVUS Glass and Speedy Auto Service. Valérie Véronneau and her teams have opened the first two Fix Network Supercenters comprised of Fix Auto, NOVUS Glass and Speedy Auto Service in Coaticook and Sherbrooke…

In a previous article, we explored why initial franchise fees vary so greatly, and why some are worth paying and some not so much. The bottom line was this—a good franchisor will use the initial fees to help you launch your business, not to line their pockets. What about royalty fees? What IS a royalty…

Perhaps you’ve decided that franchising is the right way for you to start your business. Perhaps you’re still trying to determine if franchising offers you advantages over launching a business without the support of a franchise network. In either situation, a key part of your decision-making process should be understanding precisely what you’re paying for.…

St. Paul, MN – October 10th, 2019 — The staff at the world headquarters of NOVUS Glass, the innovator of windshield repair, spent a Friday morning preparing and packing hundreds of lunches for Ronald McDonald House Charities of the Upper Midwest. The lunches were sent to families staying in temporary rooms at Gillette Children’s Hospital…

“What is a Franchise Disclosure Document?” “How to read a Franchise Disclosure Document.” “What are the important parts of a Franchise Disclosure Document?” “Why do Franchise Disclosure Documents have to be so darn complicated?” If you looked at the most common searches including “Franchise Disclosure Document,” you might find some of these questions. The short…

Changing careers or starting a business is a major decision and it can sometimes feel like you’ll never have all the information you need to take the leap and launch your dream business. Have you asked all the questions you should? Do you know exactly what you’re getting into? Let’s be honest, there will always…

St. Paul, MN – NOVUS Glass is pleased to announce that Mackenzie “Mac” Curbow has been named the best Auto Glass Replacement technician in the United States. Curbow, a manager and technician at NOVUS in Kennewick, Washington, competed in both the Windshield Repair and Auto Glass Replacement competitions at Auto Glass WeekTM 2019 in Indianapolis.…