Customer Service Skills For The New Franchisee

NOVUS Glass has a simple formula for success. They believe in providing a high-quality product to customers, and a high level of support to their franchisees. NOVUS, Latin for “new” or “innovative,” began franchising in 1985 and has been the industry’s leader in research & development. So, whether a windshield needs repair or replacement, NOVUS…

Is there a communication gap between what recruiters and hiring managers are looking for and what our military veterans have to offer? According to a recent article by Monster.com, titled What Top Companies Do to Attract and Hire Veterans, the answer is yes, and this miscommunication can lead to companies missing out on an incredible…

If you want to own your own business, you are probably considering a franchise. There are thousands of franchise businesses in many different categories and prices. Some cost thousands and others will run you hundreds of thousands of dollars. There are franchises that have been around a long time with hundreds of franchisees and others…

If you are a veteran, you may find yourself conflicted when returning to civilian life. You have all of this experience, but it doesn’t seem to apply to jobs you’d like to do. But there is a place where the training and experience of a military veteran does fit: franchising. Franchising is a continuing business…

St. Paul, MN – There are so many franchise businesses available that a potential franchise owner may be overwhelmed trying to decide on just the right one. You may be drawn to the latest, greatest flavor of the day … but how long before it becomes old news? If you aren’t willing to take on…

Imagine you’re are driving down the street and you see a long line of cars queueing at a popular coffee drive-through window. What’s your first thought? Well, your first thought may be to get in that line for a delicious beverage to start the day. However, your second thought may be, “I should own a…

What is the state of American workers? According to a plethora of business articles, it’s not good. New mobile electronics -phone, iPads, laptops, tablets- allow us to take our work with us everywhere we go. It’s not just a matter of working until the end of the work day, for many the work day never…

NOVUS Glass is one of the sponsors of Auto Glass Week, a conference for auto glass owners, technicians, vendors and manufacturers in the automotive glass industry. The conference starts on Thursday, September 27 and goes through Saturday, September 29th, at the Henry B. Gonzalez Convention Center in San Antonio, Texas. One of the highlights of…

St. Paul, MN–If you think auto windshields have stayed basically the same since Henry Ford’s Model T began rolling off the assembly line in Detroit, you have to think again. Original auto glass protected occupants from wind but were a danger when they shattered. The invention of laminated glass in the 1920s and tempered glass…

Are you ready to begin your journey into franchise ownership but a little worried about what happens next? Our NOVUS Glass franchisees are guided each step of the way to buying and opening a glass replacement business. Here is our step-by-step process: Make Contact. You can call (800-944-6811) or click the “Request Information” button on…