Customer Service Skills For The New Franchisee

St. Paul, MN – October 10th, 2019 — The staff at the world headquarters of NOVUS Glass, the innovator of windshield repair, spent a Friday morning preparing and packing hundreds of lunches for Ronald McDonald House Charities of the Upper Midwest. The lunches were sent to families staying in temporary rooms at Gillette Children’s Hospital…

“What is a Franchise Disclosure Document?” “How to read a Franchise Disclosure Document.” “What are the important parts of a Franchise Disclosure Document?” “Why do Franchise Disclosure Documents have to be so darn complicated?” If you looked at the most common searches including “Franchise Disclosure Document,” you might find some of these questions. The short…

Changing careers or starting a business is a major decision and it can sometimes feel like you’ll never have all the information you need to take the leap and launch your dream business. Have you asked all the questions you should? Do you know exactly what you’re getting into? Let’s be honest, there will always…

St. Paul, MN – NOVUS Glass is pleased to announce that Mackenzie “Mac” Curbow has been named the best Auto Glass Replacement technician in the United States. Curbow, a manager and technician at NOVUS in Kennewick, Washington, competed in both the Windshield Repair and Auto Glass Replacement competitions at Auto Glass WeekTM 2019 in Indianapolis.…

St. Paul, MN - NOVUS Glass has been named by Entrepreneur Magazine as one of the top franchise opportunities available for less than $100,000. The only automotive service franchisor on the list, NOVUS continues to lead as the premier low-investment automotive franchise system. NOVUS’ franchisees' ability to perform the largest number of superior quality repairs,…

The relationship between franchisor and franchisee can yield big rewards for both parties. It still takes work, though, and awareness with local customers is one of the most important challenges to tackle as a new business. If you’re prepared to put in some sweat, spreading the word about your new business will yield bigger profits…

Setting your own schedule. Being a pillar of the community with a strong reputation and a solid customer base. The cold, hard cash. The lifestyle of a business owner is attractive, but it’s important to think about how you will get to that lifestyle—it doesn’t happen on day one. If you’re thinking about launching your…

Curious about starting a franchise? Do you have an entrepreneurial drive, but want a little more stability than an independent startup can offer? Wondering if you can transfer your career skills into a franchise opportunity? You likely already have the skills you need! Franchising affords you the freedom of an independent startup while minimizing risk…

If you’re a franchisee or entrepreneur, you know that retention is more cost effective than recruitment. Hiring and training new team members takes time and cuts into your bottom line, not to mention the separation costs involved. In a competitive marketplace, your business needs to attract the best talent--and keep it. What are some low-…

Social media has become ubiquitous for sharing not only personal information, but also for promoting and advertising businesses. If a business does not have a strong social media presence, it puts itself at a disadvantage. According to eMarketer.com, Americans spend more than three and a half hours on their mobile devices each day, and much…